Cascade Wedding Platform

Terms of Service

Last updated: October 22, 2026 · TechJegi LLC · Governing law: Oregon, USA

By accessing or using Cascade (“the Service”, “Platform”), including the Cascade dashboard, the vendor portal and the SoonlyWed marketplace, operated by TechJegi LLC (“Company”, “we”, “us”, “our”), you (“User”, “you”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms in their entirety, you must not use the Service.

1. Acceptance of Terms

Your continued use of the Service constitutes your ongoing acceptance of these Terms as amended from time to time. We will notify you of material changes at least 14 days in advance by email or by a notice on the Platform.

2. Description of Service

Cascade provides:

  • The Cascade dashboard — business software for wedding planners: client and vendor management, invoicing and payment collection, vendor payment splits and payouts, contracts and e-signatures, proposals, payment plans, timelines, budgets, guest lists, scheduling, automations and related tools.
  • The vendor portal — profiles, packages, availability, messaging and payouts for wedding vendors.
  • SoonlyWed — a marketplace where engaged couples discover, compare and contact wedding planners and vendors.

3. Accounts & Eligibility

You must be at least 18 years old to use the Service. You represent that the information you provide is accurate, and you are responsible for keeping your sign-in credentials confidential and for all activity under your account.

Planner and vendor accounts are for wedding industry professionals. We may verify, suspend or remove accounts that misrepresent their professional status.

4. Plans, Trials & Billing

4.1 Planner plans. Cascade Starter ($49/month or $490/year), Cascade Pro ($99/month or $990/year) and Cascade Studio ($299/month or $2,990/year). Studio includes up to 10 team seats; team members work under the Studio owner’s plan and lose access if that plan ends.

4.2 Vendor plans. A free vendor plan; Vendor Pro ($29/month or $290/year); Vendor Studio ($149/month or $1,490/year). Optional paid extras: featured placement ($79 for 30 days, not renewed automatically) and the Cascade Verified badge ($79/year, renews yearly until cancelled).

4.3 SoonlyWed Premium. Couples may subscribe to SoonlyWed Premium ($19/month). It renews every month until cancelled from the couple’s profile; cancellation takes effect at the end of the paid month.

4.4 Free trials. The first paid planner or vendor plan of an account that has never had a subscription includes a 14-day free trial. A payment card is required to start it. You will not be charged during the trial; unless you cancel before it ends, the subscription converts automatically and your card is charged the plan price when the trial ends. Each person gets one free trial as a planner and one as a vendor, including after deleting and re-creating an account.

4.5 Billing. Subscriptions are billed in advance, monthly or yearly, through our payment processor, Stripe, Inc. By subscribing you authorize recurring charges to your payment method until you cancel. All fees are in US dollars and are non-refundable except as required by law or stated in these Terms.

4.6 Changing plans. You can upgrade from your account; for other changes, such as a smaller plan or a switch between monthly and yearly billing, contact support and we will make the change. Before a change is made, Cascade shows what it will cost. An upgrade takes effect immediately and you pay the prorated difference for the rest of the current billing period. A switch between monthly and yearly billing starts a new billing period that day: you pay the new price, less a credit for the unused time on your current plan. A move to a smaller plan takes effect immediately and the difference for the rest of the period is credited to your future invoices. A change that needs a payment applies once that payment succeeds. During a free trial, a change costs nothing until the trial ends.

4.7 Failed payments. If a renewal payment fails, Stripe retries it over the following days and your access continues while it does. If the payment still cannot be collected, your subscription may be cancelled and your access to paid features ends. Your data is not deleted, and you can subscribe again at any time.

4.8 Cancellation. You may cancel at any time from your account settings or by contacting support. Cancellation takes effect at the end of the current billing period; no partial refunds are given for unused time. Deleting your account cancels any subscription immediately, also without a refund for unused time.

4.9 Price changes. We may change plan prices with at least 30 days’ notice. A new price applies from your next billing period after the notice.

5. Platform, Processing & Payout Fees

5.1 Platform fee. Invoices you collect through Cascade, including payment plans and late fees, include a platform fee based on your plan: 1.79% on Starter (or with no plan), 0.75% on Pro and 0% on Studio. On an invoice it appears as its own line in the total, and Cascade keeps it when the payment is paid out; you receive the rest of the invoice, less any vendor splits. On a late fee it is taken from the late fee when it is paid out.

5.2 Payment processing fee. A payment processing fee (currently 2.9% + $0.30, calculated so that the full invoice amount is collected) is added to each payment a client makes through Cascade and is paid by the client. It is shown at checkout, including when a client sets up a payment plan that charges their card automatically.

5.3 Payouts. Vendor payouts through Stripe Connect carry a 0.5% payout fee (0% on Vendor Studio); standard planner payouts are free. Instant payouts, where offered to planners or vendors, carry a 2.5% fee and must be at least $25.

6. Payment Processing

Cascade facilitates payments between planners, their clients and their vendors through Stripe Connect. The Company is not a bank or financial institution. All transactions are subject to Stripe’s terms of service and privacy policy. We are not liable for errors, delays or failures in payment processing caused by Stripe or any other third-party processor. You are responsible for applicable taxes and for financial, licensing and regulatory compliance in your jurisdiction.

7. E-Signature & Contracts

Cascade provides e-signature functionality governed by the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and the Oregon Uniform Electronic Transactions Act (ORS Chapter 84). The Company does not guarantee the validity or enforceability of any specific contract, is not a party to any contract created through the Platform, and accepts no liability for disputes arising from it. You are solely responsible for ensuring your contracts comply with applicable law.

8. SoonlyWed Marketplace

8.1 Couple accounts. Couples may create free accounts to save vendors and planners, keep shortlists and checklists, and contact professionals. Couple accounts are personal and non-transferable.

8.2 Profiles. Planner and vendor profiles are shown to couples. We may remove or suspend profiles that violate these Terms or contain false information.

8.3 Messaging. The Platform facilitates contact between couples and professionals. We do not guarantee responses or the quality of any professional’s services. Any agreement between a couple and a professional is solely between them.

8.4 Reviews. A vendor may only be reviewed by planners and couples who contacted or booked that vendor through the Platform, and a planner only by couples who contacted that planner. Reviews must be truthful and based on genuine experience. We may remove reviews that are fraudulent, defamatory or violate these Terms.

9. Acceptable Use

You agree not to: (a) violate any applicable law or regulation; (b) infringe anyone’s intellectual property rights; (c) transmit malicious code or harmful data; (d) scrape, data-mine or access the Service by automated means without permission; (e) impersonate any person or entity; (f) disrupt or interfere with the Service; (g) post false reviews; (h) send unsolicited bulk messages; (i) use the Service for anything other than legitimate wedding planning and wedding services; or (j) resell, sublicense or commercialize access to the Service without our written consent.

10. Your Data, Privacy & Client Data

10.1 Your data. You keep ownership of the data and content you upload or create (“User Data”). You grant us a limited, non-exclusive, royalty-free license to process, store and display User Data solely to provide the Service.

10.2 Security. We use commercially reasonable security measures, but no method of storage or transmission is completely secure, and we disclaim liability for unauthorized access caused by circumstances beyond our reasonable control.

10.3 Export. On request to privacy@cascadeweddingplatform.com, we will provide your User Data in a standard format within 30 days.

10.4 Client data. When you process your clients’ or guests’ personal data through the Platform, you are the controller of that data and are responsible for having a lawful basis and any consent required, including under the California Consumer Privacy Act and, where applicable, the GDPR. We process it on your behalf, only to provide the Service.

10.5 Privacy Policy. Our Privacy Policy explains how we handle personal information and is part of these Terms.

11. Intellectual Property

The Service, including its software, design, trademarks, logos and Company-created content, is owned by or licensed to TechJegi LLC. You receive a limited, non-exclusive, non-transferable, revocable license to use the Service while your account is in good standing. Nothing in these Terms transfers any intellectual property rights to you.

12. Disclaimers & Limitation of Liability

12.1 No warranty. THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR UNINTERRUPTED ACCESS.

12.2 Limitation of liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TECHJEGI LLC AND ITS OFFICERS, EMPLOYEES, AGENTS AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL OR BUSINESS.

12.3 Cap. OUR TOTAL CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED THE FEES YOU PAID US IN THE SIX (6) MONTHS BEFORE THE CLAIM.

13. Indemnification

You agree to indemnify, defend and hold harmless TechJegi LLC and its officers, employees, agents and affiliates from claims, damages, losses, costs and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) your violation of these Terms or of any law; (c) content or data you submit; (d) any dispute between you and your clients, couples or vendors; or (e) the professional services you provide.

14. Governing Law & Disputes

14.1 Governing law. These Terms are governed by the laws of the State of Oregon, without regard to its conflict-of-law rules.

14.2 Dispute resolution. Any dispute arising out of or relating to these Terms or the Service shall first be subject to good-faith negotiation. If it is not resolved within 30 days, it shall be resolved by binding arbitration administered by the American Arbitration Association in Union County, Oregon. Class action arbitration is waived.

14.3 Small claims. Either party may instead bring a qualifying claim in small claims court in Union County, Oregon.

15. Changes to the Service

We may modify, suspend or discontinue any part of the Service. We will use commercially reasonable efforts to give advance notice of significant changes, and we are not liable to you or any third party for any modification, suspension or discontinuation.

16. Termination

We may suspend or terminate your access immediately if you breach these Terms. When access ends, your right to use the Service ends. Provisions that by their nature should survive, including ownership, warranty disclaimers, indemnity and limitations of liability, survive termination.

17. Third-Party Services

The Service relies on third-party providers including Stripe (payments and payouts), Supabase (database and sign-in), Vercel (hosting), Resend (email), Google (sign-in and, if you connect it, Google Calendar), Upstash (abuse protection), Sentry (error reporting) and, only if you accept analytics cookies, PostHog (product analytics). Your use of them is subject to their own terms and privacy policies, and we are not responsible for their practices.

18. Force Majeure

We are not liable for any failure or delay caused by circumstances beyond our reasonable control, including natural disasters, pandemics, war, terrorism, civil unrest, power or internet outages, or government action.

19. Entire Agreement

These Terms and our Privacy Policy are the entire agreement between you and TechJegi LLC about the Service and supersede any prior agreements or representations. If any provision is found unenforceable, the rest remain in effect.

20. Contact

TechJegi LLC · Organized in Oregon, USA
Email: legal@cascadeweddingplatform.com

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